Describe the pattern
Tell us which rooms or equipment are affected, when the issue began and whether it is constant or intermittent. Mention recent equipment changes, construction or water exposure. A clear timeline helps us prepare for the visit.
Diagnosis before replacement
The assessment determines whether the work concerns a device, connection, circuit or a wider electrical issue. Replacing a visible component without checking the cause may not resolve the complaint. The proposed repair and any additional work are discussed before proceeding.
Prepare for the visit
Send your town, a description and photos taken from a safe distance. Leave covers and electrical enclosures closed. Confirm access to the affected area and tell us if another contractor or tenant must be present.